Privacy Policy

A Fictor Foods está comprometida em proteger a privacidade e os dados pessoais de seus usuários, em conformidade com as normas vigentes, especialmente a Lei Geral de Proteção de Dados (LGPD). Esta Política de Privacidade descreve como coletamos, usamos, armazenamos e protegemos as informações fornecidas pelos visitantes e usuários de nosso site.

1. Data collection

We collect personal data on a limited basis and for specific purposes. This data may include:

• Full name;
• E-mail address;
• Phone number;
• Information provided through electronic forms or other communication channels available on the website.

We also collect browsing data, such as IP address, browser type, pages accessed and date/time of visit, in order to improve the user experience and guarantee the security of the site.

2. Purpose of data processing

The data collected is used for

• Answering requests and queries;
• Sending institutional information and official communications;
• Compliance with legal or regulatory obligations;
• Improving the services offered and personalizing the user experience.

3. Data Sharing

Fictor Alimentos does not share users' personal data with third parties, except when:

• There is a legal obligation or court order;
• It is necessary for the provision of services by contracted partners or suppliers, respecting the same data protection obligations.

4. Information security

We adopt technical and administrative measures to protect personal data against unauthorized access, loss, misuse or alteration.

5. Data Storage

Data is stored securely for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Data subjects' rights

According to the LGPD, users have the following rights:

• Confirmation of the existence of data processing;
• Access to stored personal data;
• Correction of incomplete, inaccurate or outdated data;
• Deletion of unnecessary data or data processed in breach of the law;
• Revocation of consent, where applicable.

To exercise these rights, please contact [email protected].

7. Alterações nesta Política de Privacidade

This Privacy Policy may be updated from time to time to reflect changes to the services or applicable legislation. We recommend that you review it regularly.

8. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

• E-mail: [email protected]

Fictor Alimentos thanks you for your trust and is available to guarantee the transparency and protection of your personal data.